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Title: Managerial competencies, human resource development initiatives and business performance: a case of tourism sector in Bulawayo Metropolitan Province in Zimbabwe
Authors: Manzini, Chido
Manzini, Sibongile
Ndlovu, Njabulo
Keywords: Managerial competencies;
intellectual capital.
business performance;
Tourism sector;
Issue Date: Nov-2018
Publisher: Lupane State University
Abstract: The study sought to analyse the influence of managerial competencies on business performance in the tourism sector. The research was conducted in Matabeleland North Province towns of Hwange and Victoria Falls. A total of 150 questionnaires were distributed amongst Tourism enterprises. The response rate was a 67% i.e. 100 out of the 150 distributed questionnaires. The descriptive multiple case study research design was used as data was collected from different entrepreneurial business enterprises. The data was analysed using the SPSS version 20 software. The analysis of data was in the form of both descriptive and inferential statistics, which made use of the linear regression model and chi-square testing especially when testing the hypotheses. The study found that there was a strong relationship between managerial competencies, human resource development and business performance in the tourism sector. The researcher established that if managers were equipped with the requisite competency skills they were more forthcoming to training and development initiatives and hence this resulted in them being able to adapt easily towards the ever-changing business environment especially in the tourism sector.
Appears in Collections:Department of Business Management

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