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Title: A Swot Analysis of Point-of-Sale use in Bulawayo, Zimbabwe.
Authors: Ndlovu, Neo N.A
Keywords: Cashless economy
Point of sale
SWOT analysis
Cash economy
Issue Date: May-2018
Publisher: Lupane State University.
Abstract: The study examines the strengths, weaknesses, opportunities and threats (SWOT) that are inherent to a cashless society that uses point-of-sale (POS) machines to transact. The objective was to assess the strengths, weaknesses, opportunities and threats of use of POS among its stakeholders. The researcher used a descriptive survey methodology in carrying out a POS SWOT analysis and assessing the adoption of POS. the research instrument used to gather data was the questionnaire. The questionnaire sought for the attitudes and opinions of POS stakeholders and these were noted down. From the research, it was found out that there are certain individual factors that affect the use and adoption of POS and other technologies in general. Age, gender, income and level of education influence the adoption of POS machines. The researcher found a number of challenges that POS users encounter as they use these POS machines. Some of these problems were poor network connectivity, lack of security, inadequate infrastructure and inefficiency but some users, especially merchants, still preferred the use of POS over cash. The study concludes that these highlighted problems should be addressed and that a cashless economy has some advantages over a cash economy but there is a veil that is covering that fact. An effort should be made to try and unveil that fact so that there will be a positive response in adopting a cashless society which will be good for our economy as it is evident that it was hit by a cash crisis.
Appears in Collections:Department of Accounting and Finance

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