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Title: An Analysis of the Factors That Hinder Information and Communication Technology (ICT) Adoption among Small to Medium-Size Enterprises (SMEs) In Zimbabwe, Bulawayo.
Authors: Moyo, Mqhelisi
Keywords: Information and Communication Technologies
small and medium sized enterprises
Issue Date: Apr-2017
Publisher: Lupane State University
Abstract: The adoption of Information and Communication Technologies (ICTs) among small and medium sized enterprises (SMEs) is a subject that has been of interest in academic literature. This this study adopted a four dimension framework for reviewing the factors hindering ICTs adoption in SMEs that has been slightly modified from the Tornatzky and Fleischer model based on the organisational, environmental, technological, and individual dimensions. The researcher found that poor telecommunications infrastructure, size of the firm, ICTs decision making, nature of business educational level of the manager, age of the respondent’s and ICTs equipment and software costs are the factors that hinder ICTs adoption among Bulawayo SMEs. It was noted that ICTs flourishes where the firm’s environmental, technological, and individual competencies are high. It also flourishes where the new technology acts as a favorable style of conducting business, thus it was recommended the establishment and development ICTs infrastructures, Encouraging computer literacy and higher education and also that the government intervenes and foster policies for ICT development.
Appears in Collections:Department of Business Management

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